Internship Customer Care (m/f)

Luxair Group

Online säit: 02/01/20

For our department Customer Care within LuxairTours, we are looking for a (an):

Internship Customer Care (m/f)

Main duties:

  • Assist & Support the customer care team to handle Luxair and LuxairTours's customer complaints
  • Conduct in depth research for the various complaints domain
  • Other responsibilities will eventually be assigned based on demonstrated performance during the internship (e.g. workflows, benchmark, procedures)

Required profile:

Minimum required criteria:

  • Finalizing his studies in administration, languages, law or a related field or equivalent work experience
  • Be passionate in administrative task and well organized
  • Show discipline, strong synthesis and strength in problem analyzing
  • Work carefully, focused and customer-oriented
  • Show a positive attitude versus the dealing of complaint
  • Be familiar in standard applications of MS office
  • Show excellent communication skills in English as well as skills in French and/or German (spoken and written)

Desired or to be acquired criteria:

  • /

The ideal candidate:

  • Luxembourgish is considered as an advantage

Additionals informations:

  • Date of beginning: June 2020
  • Location: Munsbach, Parc d'Activité Syrdall, Grand-duché du Luxembourg

Virgeschloene Kontrakt:
Typ vum Kontrakt: Stage
Plaz vun der Schaff: Luxembourg
Verlaangte Profil:
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