Counter Manager Parfums Christian Dior – Galeries Lafayette

Maison Parfum Christian Dior

Online säit: 06/04/20



Location: Galeries Lafayette Luxembourg

Reporting to : Counters & Boutiques Manager Parfums Christian Dior BeLux 


The Context 


Since 1947, the men and women of Parfums Christian Dior have embodied the founding "couturier-perfumer's" unique spirit of excellence, creativity and expertise, both in France and throughout the world. Our House is an open and highly-focused collective, a leader that thrives on the creativity of all its stakeholders. Our collective passion and our heritage, full of authenticity and dream, make us move forward and reinvent ourselves.


By revolutionizing the codes of French style and luxury through perfumes, and combining tradition with daring makeup and innovative skincare, we are reinventing every day the Dior style and its compelling, joyful and absolute beauty. Our stimulating missions give our employees the opportunity to develop new skills, overcome spectacular challenges and reveal their talent.


To go further, with Dior.



Galeries Lafayette’s counter manager has a key position in the GL counter’s team.

His key mission is to support GL’s Parfums Christian Dior (PCD) team , on a daily basis  and report to BELUX Counters / boutiques manager in order to improve GL counter team’s productivity and profitability as well as to Be an important DIOR Brand Ambassador in Luxembourg and vs the GL Management team.



Major missions:


1. Brand Ambassador

In Luxembourg

As the new Dior counter @ GL will be the first Parfums Christian Dior fix location in Luxembourg the Counter Manager will have a very important AMBASSADOR / REPRESENTATIVE role to play vs the Luxembourg Consumer. This role is key for our Brand Image development.

vs GL Local Management

As the Dior Counter is “Welcome” inside a GL Beauty Department, the Counter Manager has also an important “Ambassador/Interface” role to play in order to guaranty a fluid and fruitful relation with the Store Management.


2. Sell out management

  • Ensure achievement of the counter sales and targets on a daily and monthly basis to meet corporate objectives
  • Set and follow up individual and collective objectives, on a daily, weekly and monthly basis
  • Ensure the highest level of service is delivered to customers and develop customer loyalty (application of Dior Art of Selling)
  • Ensure efficient communication with and reporting to RM


3. Team management and motivation

  • Manage and motivate all the team members on a daily & long term basis using retail management tools
  • Communicate corporate strategy and goals to the team
  • Guarantee the respect of corporate & counter rules as well as store discipline and security procedures
  • Ensure the development of the Dior team members through regular coaching and appraisals (with RM)


4. On counter retailnment and quality

  • Represent Dior and develop relations with store management
  • Ensure successful animation roll out & results
  • Follow up incentive plans to achieve retail objectives
  • Guarantee the respect of Dior brand standards on all its aspects at GL PCD counter: image, merchandising, in store communication plan, assortments, novelty presence, BC grooming, posture, D.I.O.R and product knowledge, Tester & POSM management and storage
  • Ensure counter cleanliness at all times and communicate any maintenance issues to RM


5. Administration & Reporting

  • Ensure completion of all administrative tasks: shift planning, counter cover, stock management (at store level followed by Retail support manager and RM), reporting of Dior and competition
  • Propose extra cover plans and track completion, especially for key moments (animations, local festivities or events, etc.)
  • Seek further opportunities for the brand (generic staff, extra space…) and share them with RM




Ambassador relation skills.

Awareness of International and multi-cultural environment

Strong leadership and people management

Analytical skills

Structured, systematic and organized

Flexible and diligent

Service minded with positive attitude engaging the others.

Ready to travel.



Excellent in Office tools.


Excellent in English and French, German or Luxemburgish languages are some +



Strong Retail experience in Management within a Flagship store managing teams

Ready for multicultural Management.


Galeries Lafayette Luxembourg’s PCD counter

Position starting : ASAP

Virgeschloene Kontrakt:
Typ vum Kontrakt: CDI
Plaz vun der Schaff: Luxembourg
Verlaangte Profil:
Erfarung: 2 Joer
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