C&P - HITCH - General Manager (m/f)

Where fine dining meets nightlife — and leadership meets legacy.

Concept&Partners is an independent hospitality group based in Luxembourg, known for developing venues with a strong identity, combining dining, experience and lifestyle.The group stands out for its entrepreneurial approach, high operational standards and its ability to create concepts that have a lasting impact on the local market.

Among them, HITCH stands as a flagship — a venue where premium dining and vibrant nightlife come together in a unique, high-energy environment.

Your role

As General Manager, you are responsible for the overall performance of the venue, both operationally and financially.
Your main responsibilities include:

• Oversee daily operations across all functions: service, purchasing, staffing, cost control and supplier management
• Lead, structure and develop a large, multicultural team with high standards and strong engagement
• Drive overall performance: monitor KPIs, manage budgets, control costs and ensure profitability (GOP)
• Ensure a consistent, high-level guest experience across all service periods, from lunch to late-night
• Coordinate and oversee key events, ensuring flawless execution and premium positioning
• Work closely with internal teams (marketing, HR, finance) to align operations with group strategy
• Contribute to the venue's visibility and positioning, including social media direction in collaboration with the marketing team
• Ensure full compliance with hygiene, health and safety regulations

Your profile

• Significant experience in a similar leadership role, ideally in a high-volume, fast-paced environment
• Strong operational expertise combined with solid financial understanding
• Proven ability to lead and structure large teams
• Comfortable in demanding, high-expectation environments
• Clear leadership style: hands-on, structured and solution-oriented
• Fluent in English; additional languages (French, German or Luxembourgish) are a plus
• Strong sense of ownership and accountability

What we offer

• A key leadership role in one of Luxembourg's most visible hospitality venues
• A competitive salary package aligned with the level of responsibility
• Group benefits (health, perks, discounts)
• Ongoing development opportunities within Concept&Partners
• Real career progression opportunities across the group