Pilot, test and training operations (m/f)

Description des tâches:


Role overview:

The Pilot – Test and Training Operations is leading UAV flight testing, customer training, operational enablement, and internal pilot development.
The role bridges real-world operational experience, battlefield-driven tactical insight, product validation, and customer support to ensure safe, reliable, and mission-ready UAV operations.


Key Responsibilities:


1. Customer Training & Operational Enablement:

● Deliver practical and theoretical training to customers on UAV system operation, mission preparation, safety procedures, and best operational practices.
● Prepare and conduct onboarding, certification, and refresher training sessions for customer pilots and technical operators.
● Adapt training content to customer mission profiles, operational environments, and skill levels.
● Support the development of training materials, SOPs, checklists, and operational manuals.


2. After-Sales Technical & Operational Support:

● Participate in customer follow-up and after-sales activities related to operational use, pilot feedback, and first-line maintenance coordination.
● Act as an operational point of contact for customers regarding drone handling, field usage, troubleshooting, and maintenance-related feedback.
● Support the maintenance team by relaying field observations, recurring issues, and user feedback to improve reliability and service quality.
● Contribute to customer retention by ensuring smooth post-delivery operational support and knowledge transfer.


3. Internal Pilot Development:

● Train and mentor in-house pilots and drone testers to increase the company's operational capacity and standardize pilot performance.
● Define and maintain internal training standards for flight testing, system validation, mission rehearsal, and safe UAV operations.
● Evaluate pilot readiness and support internal qualification processes for different UAV platforms and mission types.
● Build a culture of operational discipline, safety, and continuous improvement within the pilot team.


5. Test, Feedback & Product Improvement Contribution:

● Integrate insights from testing, training, and customer feedback into product improvement recommendations.
● Work closely with engineering, maintenance, quality and operations teams to identify operational gaps, improve usability, reliability, and maintainability, providing feedback and assisting in troubleshooting identified defects.
● Contribute to test scenarios that reflect real operational conditions and evolving tactical requirements.


6. Operational Testing:

● Provide Comprehensive pre-flight technical inspection: Conducting a full check of the drone's structural integrity, motor mounts, propellers, and ensuring the battery is securely fastened before testing.
● Ensure Software and systems validation: Verifying firmware correctness, ensuring all software versions are up to date, and configuring navigation systems and remote control connectivity.
● Test Control flight: Performing indoor or field test flights to evaluate flight stability, maneuverability, and pilot command responsiveness.
● Assess Signal and telemetry: Testing video feed quality and telemetry range under potential interference conditions.
● Ensure Payload and peripheral testing: Verifying the functionality of additional modules (cameras, gimbals, drop mechanisms, thermal imagers) according to the specific model's specifications.
● Prepare Defect documentation: Detailed logging of all malfunctions, bugs, and technical deviations discovered during flight trials.
● Work closely with engineering, maintenance, quality and operations teams to identify operational gaps, providing feedback and assisting in troubleshooting identified defects.


Our pilot will also contribute to the assembly production teams effort as needed.


Qualifications & Experience:


Must have

● Minimum 5–8 years of professional UAV piloting experience, including operational and test flights
● Proven experience conducting structured flight testing and system validation
● Experience delivering technical training (theoretical and practical) to pilots or operators
● Strong knowledge of UAV systems including airframe, propulsion, firmware, telemetry, payloads, and ground control stations
● Experience in troubleshooting and documenting technical defects during live operations
● Familiarity with SOP development, checklists, and operational documentation
● Experience operating UAVs in complex or high-risk environments
● Strong understanding of aviation safety standards and risk mitigation practices
● Ability to translate operational feedback into structured improvement recommendations
● Fluent in English (spoken and written) or willingness to actively reach this level within two years
● Proof of free criminal record (N°3)


Nice to have:

● Military, defence, law enforcement, or battlefield UAV operational experience
● Experience with tactical ISR, thermal imaging, or mission-specific payload systems
● Background in dual-use or defence technology environments
● Experience working cross-functionally with engineering and maintenance teams
● Certification as UAV instructor or examiner
● Experience supporting after-sales or customer operational enablement
● Knowledge of evolving drone countermeasures and electronic warfare environments
● National from a NATO member country or one of the following NATO Indo-Pacific partners: Australia, Japan, South Korea, New Zealand or Ukraine