Quality Engineer Customer (f/m/x)

Quality Engineer Customer (f/m/x)

Make individual mobility more enjoyable and sustainable by advancing technology and people – As one of the top 100 automotive suppliers worldwide, Webasto actively shapes the transformation of the industry through expertise and forward-thinking solutions. Our goal is to make mobility a full sensory experience, working toward more comfort, wind in your hair, the perfect temperature in any season, and driving with a clear conscience – for a safe and sustainable future. We bring joy to mobility – are you in?

You can look forward to these exciting tasks:

Acting as the primary quality contact for customers from project phase through series production
Planing, creating, and maintaining control plans, test instructions, and advanced quality planning (incl. FMEA, PPAP, product & process release)
Monitoring, analyzing, and reporting quality KPIs; managing cross-functional improvement actions using statistical methods
Coordinating initial sampling, customer release, requalification, and process/capability studies (incl. measurement capability)
Handling and resolving customer complaints and claims using the 8D methodology in compliance with WIMS Q1/Q3
Preparing, conducting, and documenting internal and external process audits; managing corrective actions and ensure effectiveness
Supporting feasibility assessments, risk-analysis, and implementation of required quality and production processes



Here's what you can bring to the team:

Engineering degree (Quality, Production, Industrial Engineering or similar) with several years of experience in quality and/or product roles in a manufacturing environment
Strong technical understanding of production processes and quality management systems (APQP/QVP, ISO 9001, IATF 16949)
Proven expertise in quality methods and tools, including root cause analysis (8D, 5‑Why, Ishikawa), SPC, MSA, and continuous improvement
Experience in managing non-conformities, customer complaints, and corrective/preventive actions in line with customer and industry standards
Analytical, data-driven mindset with the ability to manage multiple priorities and make structured decisions
Strong communication, negotiation, and conflict-resolution skills; effective technical interface to customers, suppliers, and cross-functional teams
Confident use of MS Office and SAP (QM/MM), very good English skills (German a strong asset), leadership capability, and willingness to travel



Applications from qualified individuals with disabilities are expressly welcome.

Your contact person:
Martin Czembor, People & Organization Grevenmacher, LU

Get to know us here and find out why we are passionate about attracting talent to Webasto.
We look forward to receiving your online application!

We kindly ask you to submit your application documents in English.