Task Responsibilities:
- Collect, distribute and share all flight related information with concerned departments,
- Plan, coordinate and follow up, the cargo build up and optimize the space utilization in coordination with CV WHC & handling agent,
- Proceed with documentation check,
- Coordinate operations with other departments within LUXHUB,
- Supervise the cargo flow through LUXHUB,
- Instruct and share processes with the handling agent,
- Assist customers when required,
- Keep all the parties informed about the status/condition of their freight,
- Maintain records of activities,
- Ensure system updates & transmissions are processed in due time,
- Contribute to team effort.
Essential Requirements For The Position:
- Possess at minimum a BAC degree or equivalent
- Be fluent in English. French and German. Luxembourgish will be considered as an advantage
- Have good knowledge of standard IT products, MS Office (Word, Excel and Outlook)
- Ability to work on shifts in a team or alone
- Ability to establish and maintain good customer relations
- Ability to perform error free in stress situations and without direct supervision
Working Conditions:
- A Certificate of good conduct (Casier judiciaire, Polizeiliches Führungszeugnis) will be required in case of positive selection
- Willing to work on shifts 24/7/365
- Position based in Luxembourg
- Occasional travel required within the entire Cargolux network
